Shipping Policy

At Cirino, we are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy below for complete details regarding order processing and delivery.

Order Processing

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Once your order is confirmed and shipped, you will receive an update regarding your delivery status.

Delivery Time

Estimated delivery times may vary depending on your location:

  • Major Cities: 2–4 business days
  • Other Areas: 4–7 business days

Please note that delivery times may be slightly delayed during sales, holidays, or due to unforeseen circumstances.

Shipping Charges

  • Shipping charges may vary based on your location and order size.
  • Free shipping may be offered on selected orders or promotional campaigns.

Any applicable shipping charges will be displayed during checkout.

Order Tracking

Once your order has been shipped, you may receive tracking details to monitor your shipment status.

Failed Deliveries

Please ensure that your shipping address and contact details are correct. If delivery fails due to incorrect information or unavailability of the customer, additional delivery charges may apply.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with product photos and order details so we can assist you promptly.